Factors Influence the Performance of Training Organizations:
A Study on Bangladesh Public Administration Training Centre
Md. Zohurul Islam1, Syed Asrafujjaman2, Shamim Hosen3*
1Director (Development), Bangladesh Public Administration Training Centre, Savar, Dhaka -1343, Bangladesh.
2Senior Assistant Secretary, Ministry of Public Administration, Bangladesh.
3Assistant Director (Development), Bangladesh Public Administration Training Centre Savar,
Dhaka -1343, Bangladesh.
*Corresponding Author E-mail: zohur68@gmail.com, shamim.du207@gmail.com
ABSTRACT:
Bangladesh Public Administration Training Centre (BPATC), an apex training organization, is a key player in the development of public sector human resources by offering and arranging high-quality training programs. A current curriculum and qualified training professors and staff are required for quality and effective training. As a result, the study's goals are to identify variables that determine training institution performance and as well measuring factors that influence, or impact training organizations’ performance and policy implications are drawn. A quantitative approach is adopted and as a research technique employs a highly known and frequently utilized structured questionnaire survey instrument. The respondents' data is collected using a purposive sampling approach. For data analysis, a scholarly software program called SPSS is employed. In addition to descriptive statistics, principal component factor analysis is used in this study. Unstandardized Coefficients values with significant levels (p<.001) are used to test stated hypotheses and ANOVA is used to evaluate model significance. For organizational performance, PCA has identified four variables. Factors have high loading values. Among the four hypotheses, regression results confirmed that only one hypothesis ‘training staff relationship’ is having a positive and significant relationship with training organizations’ performance.
KEYWORDS: Curriculum, Management and Comfortability, Co-curriculum, Influence Factors, Training Organizations’ Performance.
INTRODUCTION:
To achieve the highest level of Training Organizations’ Performance in an ever-changing and competitive world, every organization, whether private or public, for-profit or not-for-profit, must be responsive to its clients and creative and innovative in delivering a product or service that distinctively satisfies clients’ needs1,2,3.
Trainees can improve their day-to-day working skills with a suitable and need-based training4 curriculum and training program. The ability to develop training curricula that meet the needs of a specific level of the civil servant, organize training programs, involve training supporting staff and their competencies, trainee comfort, and co-curriculum activities for leadership development are all examples of training organization performance.
Bangladesh Public Administration Training Centre is an apex public sector training institution that has provided training to civil servants at all levels5 to improve their competence to execute official duties and discharge their responsibilities as a method of service delivery6. In Bangladesh, the Ministry of Public Administration oversees acquiring and developing human resources via training. The function of the Bangladesh Public Administration Training Centre is critical at this stage7. On the other hand, the design of training programs has an impact on training efficacy8, thus qualified training personnel is required to administer the programs. Previous research has shown that efficient, qualified training experts have a favorable impact on training organization effectiveness9 and training effectiveness as well10.
Employee development via training and development is based on training curricula11. A public servant became more efficient because of good training content and delivery method12. As a result, training refers to various activities by which employees will gain new information and skills to better perform their job tasks13,14 and an increase in training and development in an organization leads to higher organizational performance15. As a result, training and development are linked16 to improved organizational performance. Although, there may have or no relationship between training and performance17.
According to Sparrow and Cooper (2014), one of the measures of organizational effectiveness is the performance of the organization18. Regardless matter whether the climate is favorable or unpredictable, successful firms maintain their performance throughout time. The effectiveness of an organization is determined by its performance or the satisfaction of diverse stakeholders' requirements19. The best staff can contribute to organizational success20. The ever-changing expectations of the clients are effectively addressed by a competent organization21. Additionally, employee connection training influences organizational success. As a result, the success of a training company is connected to employee engagement and devotion. Supportive and competent human resources contributed to the effectiveness of a training program by creating training materials, including curriculum design, presentations, classroom activities, and coaching22. Therefore, the relationship between training and staff improves organizational performance23.
The study of Training Organization Performance (OE) is not addressed in the field of training institutions in both the public and private sectors due to its complexity or the lack of competency of training institution faculties, besides the job satisfaction varies among them24. Public service delivery is shifting in new directions all around the world25. The government of Bangladesh is also working hard to meet the needs of its citizens, whereas institutes need organizational preparedness and ensure service quality model26. As a result, monitoring training organizations' performance is critical for assuring readiness to meet the growing demand27. However, the study's objectives are to identify: i) the variables impacting BPATC's Training Organization Performance, as well as their effects; and ii) the portray managerial implications and policy suggestions for BPATC's Training Organization Performance.
ORGANIZATIONAL AND TRAINING PROGRAMME PERFORMANCE:
BPATC plays an important role in providing new information and skills to Bangladesh's public employees28. BPATC has already used ERP software to streamline routine tasks such as administrative, trainee and faculty evaluations, store management, time management, and transportation management. Training Organization Performance refers to the ability of an organization's people and physical resources to achieve organizational goals29. As a result, it is recognized that effective Human Resource (HR) has a clear impact on Organization Performance30,31 which is leading to the development of various models. Since its founding in 1984, the BPATC has delivered 676 training courses, workshops, conferences, and seminars except for Special Foundation Training Course, with the most recent being in June 2021. The total number of real participants in all courses, workshops and conferences was 44793 up to June 2021. From 1984-85 to June 2021, the following table may be used to examine BPATC's training accomplishments and capacity utilization:
Table 1: Training Achievement since 1984-85 to June 2021
|
Name of the Courses/ Workshops/ Seminars/ Conferences |
Nature of the Participants |
No. of conducted Courses/ Workshops/ Seminars/Conferences |
No. of attended Participants |
|
FTC |
Entry Level Civil Servants (Probationer) |
71 |
14766 |
|
ACAD |
Mid-level Civil Servants (Deputy Secretary) |
132 |
3645 |
|
SSC |
Senior-level Civil Servants (Joint Secretary) |
97 |
2116 |
|
PPMC |
Top-Level Civil Servants (Additional Secretary) |
21 |
374 |
|
Workshops/Seminar/ Conferences |
Different levels officials |
349 |
23174 |
|
International Conference |
National and International delegates |
3 |
601 |
|
Policy dialogue |
Top-Level Civil Servants (Senior Secretary, Secretary) |
3 |
117 |
|
Total |
676 |
44793 |
|
Source: PPR, BPATC, June 2021
Table 2: Major Courses Training Objective Performance Measurement Need to update 2021
|
Course Name |
62nd FTC |
63rd FTC |
64th FTC |
65th FTC |
66 th FTC |
67 th FTC |
68 th FTC |
69th FTC |
70th FTC |
71st FTC |
|
% Of Effectiveness |
65.52 |
67.45 |
64.64 |
68.08 |
63.75 |
75.00 |
Not Organized in BPATC |
77.74 |
Undone for Covid-19 |
74.66 |
|
Course name |
123rd ACAD |
124th ACAD |
125th ACAD |
126th ACAD |
127th ACAD |
128th ACAD |
129th ACAD |
130th ACAD |
131st ACAD |
132nd ACAD |
|
% Of Effectiveness |
Undone |
85.71 |
86.66 |
78.04 |
84.76 |
89.14 |
89.75 |
93.29 |
94.28 |
92.51 |
|
Course name |
88th SSC |
89th SSC |
90th SSC |
91st SSC |
92nd SSC |
93rd SSC |
94th SSC |
95th SSC |
96th SSC |
97th SSC |
|
% Of Effectiveness |
89.80 |
80.80 |
85.60 |
85.17 |
91.40 |
86.12 |
84.54 |
92.08 |
88.72 |
90.58 |
|
Course name |
12th PPMC |
13th PPMC |
14th PPMC |
15th PPMC |
16th PPMC |
17th PPMC |
18th PPMC |
19th PPMC |
20th PPMC |
21st PPMC |
|
% Of Effectiveness |
85.33 |
83.33 |
74.67 |
83.50 |
79.00 |
91.00 |
91.25 |
86.00 |
96.75 |
Undone |
Source: Evaluation Department, BPATC, June 2021
Training Objectives Assessment Result from different Courses:
At the end of every course, the appropriate department has surveyed on the efficacy of the training41. BPATC has calculated the following effectiveness of the course objective as per course end evaluation rated by participants. The effectiveness of course objectives was identified by 63 percent to 75 percent of FTC participants. Participants in the ACAD course said that the course objectives were effective in 78 percent to 94 percent of cases. SSC and PPMC participants have determined that the course objectives are 80 percent to 91 percent effective and 75 percent to 97 percent effective, respectively. The underlined result from the survey report is shown in the table below.
Training Programmes, Component and Hypotheses Development:
Training institutions are concerned with training programs, course material, content distribution techniques, and training program facilitation and procedure. Institutional excellence was achieved through a need-based training program and the distribution of training materials. The idea is that the outcome of a training program is determined by the training curriculum. BPATC organizes and conducts time and need-based research programs to keep training curricula up to date at all levels. Training and development, job design, on-the-job training, and employee growth through training were all found to have a substantial influence on organizational performance in Abbas's study32. As a result, the following theories have been developed:
H1: Effective training curriculum has an impact on human resource development as well as organizational development or organizational performance.
Training Staff Relationship and Training Organizational Performance:
Organizational goals, trainer support, and training staff collaboration, in particular, are critical for training organizational performance33,34. Employee participation and training organization performance were found to be positively related35 where a positive attitude and high performance of employees bring high performance. Without human resources, a company may be unable to achieve its objectives (HR). As a result, we came up with the following hypothesis:
Trainees’ Comfortability and Training Organizational Performance:
BPATC as an apex training body in Bangladesh offers residential training programs. As a result, BPATC ensures trainees' comfort. BPATC's training programs include a ground field for games and sports, an indoor game hall for enjoying indoor games, a gymnasium for maintaining body fitness, and a swimming pool for learning to swim, a language lab, ICT and internet facilities, food and lodging facilities, library and reading room facilities, and transportation. As a result, the performance of a training organization is influenced by its physical facilities as well as the comfort of its trainees. As a result, here's what we came up with:
H3: Trainees’ comfortability has a positive impact on training organizational performance.
Trainees’ Co-curriculum Facility and Training Organization Performance:
In a training organization, the co-curriculum facility, in addition to training material, plays an important role in ensuring that trainees are fit and have a positive association with the training they have received. Other amenities, in addition to training curriculum discussion, are as vital in ensuring trainee satisfaction. As a result, according to a study report, physical facilities have an impact on organizational performance and effectiveness. Indoor games halls, outdoor fields, swimming pools, clinics, and a variety of other co-curricular facilities are critical to the success of a residential training program. Thus, we hypothesized:
H4: Co-curriculum training facility has a positive impact on organizational effectiveness.
The conceptual framework depicts the link between BPATC's dependent variable ‘Trainees Perspective’ and the independent variable ‘Training Organization Performance’.
Figure 1: Conceptual Framework
Questionnaire Design and Scale
A questionnaire survey is used in this research. The survey was designed specifically for BPATC respondents who are legitimate BPATC service beneficiaries. To assess the success of the training organization, a 7-point Likert scale36 questionnaire was designed and given. The scale ranges from 7 to 1, where 7=Fully Agree; 6=Moderately Agree; 5=Partially Agree; 4=Uncertain; 3=Partially Disagree; 2=Moderately Disagreed; 1=Fully Disagree.
Variable Measurement and Reliability:
Training Organization Performance: The performance of the training organization was measured with six items in this study: ‘clear strategic mission and vision’; ‘competent academic’, ‘training management’, and ‘support staff'’; ‘all level staff development programme’; ‘work innovation’; ‘strong work culture’; and ‘customer is highly valued’. Participants’ (Trainees’) perfective variable: The participants’ question set is mostly focused on training and training facilities. There are 24 questions in this section. These 24 questions were divided into four main factors in this study using exploratory factor analysis. Those are called: ‘training curriculum’; ‘training staff relationship’; ‘comfortability at BPATC’; and ‘extra curriculum facility’.
Training curriculum: Eight items are used to assess this characteristic. These are: ‘participant-centered curriculum design’, ‘update curricula’, ‘training techniques’, ‘innovative curricula’, ‘learning environment’, ‘competent guest resource person’, ‘competent in-house resource person’, and ‘component course management’.
Training staff relationship: It is based on a five-item scale. These are: ‘guarantee participants’ health care’, ‘regular communication with participants’, ‘BPATC has a clear strategic vision and mission’, ‘support staff is cordial’, and ‘training support staff is disciplined’.
Comfortability at BPATC (Physical facility): Three factors are used to determine comfort: ‘participant comfortable stay at BPATC’, ‘internet facility’, and ‘competent room boy’. This variable is measured with five items. Extracurricular (supporting) facility: This variable is measured with five items. ‘Dining facility’, ‘transport facility’, ‘competent games/sports instructor’, ‘sufficient games/sport facility’, and ‘sufficient library facility’, to name a few.
Sampling Procedure:
Data Analysis Procedure:
A linear regression model was employed to determine the connection between the dependent and independent variables in this study. As a result, one variable serves as an explanatory variable, while the other serves as a dependent variable. The dependent variable is ‘Training Organization Performance’, whereas the independent variables are ‘Training Curriculum’, ‘Training Staff Relationship’, ‘Comfort at BPATC’, and ‘Extra co-curriculum facility’. A modeler assesses whether or not there is a link between the variables of interest in this study by fitting a linear model to observed data. It should be noted that this does not necessarily mean that one variable causes the other, but rather that the two variables have a substantial relationship. The correlation coefficient is a useful numerical measure of the relationship between two variables. This correlation coefficient value falls between -1.00 and 1.00, indicating the strength of the observed data's relationship with the two variables. A collection of factors was derived via PCA and utilized in descriptive statistical studies. In addition, regression analysis is used in this study to determine impact factors and their variation on training organization performance in relation to dependent and independent variables.
The equation for a linear regression line is Y = a + bX, with X as the explanatory variable and Y as the dependent variable. The intercept (the value of y when x = 0) is a, while the slope of the line is b. For this study, analysis is utilized to draw inter- causal links between the independent and dependent variables in order to determine regression. Model specification for this study is:
Y=(β0+β1X1+β2X2+β3X3+β4X4) +ei………...……. (i)
Here, β0: Constant
X1: Training curriculum
X2: Training staff relationship
X3: Comfortability at BPATC’
X4: Extra co-curriculum facility
ei =Error
Y=Dependent variable, training organization performance
Because the items in this study were varied and measured on a scale, Cronbach's Alpha was employed to verify the general consistency of the items. The most essential outcomes for social or commercial research are variable items, internal consistency, and coefficient identification. Hair et al. (2006) proposed a Cronbach's alpha of .70, and Nunnally recommends a Cronbach's alpha of.50 or greater37,38. The reliability result is listed in the table below. Cronbach's Alpha values vary from 0.00 to 1.00. Reliability ranges from.50 to.70, with greater than.70 being excellent39. Alpha coefficients greater than 0.70 are regarded as satisfactory40. The research has four independent variables and one dependent variable in this section. There are eight elements in variable 1, five in variable 2, three in variable 3, five in variable 4, and six in the dependent variable. Cronbach's alpha is used to assess the consistency or connection of variable elements. It has recommended that the result be supported.
Table 3: Reliability Cronbach’s alpha value results on training course variables
|
Variables |
Items |
Cronbach’s Alpha |
|
FC1= training curriculum |
8 |
.903 |
|
FC2= training staff relationship’ |
5 |
.964 |
|
FC3= comfortability at BPATC’ |
3 |
.661 |
|
FC4= extra co-curriculum facility |
5 |
.733 |
|
OE=Org. performance |
6 |
.908 |
RESULTS AND DISCUSSION:
The data analyses in this study are split into sections based on the survey instruments. The respondents are divided into two groups in Table 4: males and females. The man has the highest percent value (81.3%), while the female has the lowest (18.5 percent). This is a symbolic sample that hints to the male-to-female ratio. Women make up a smaller percentage of the civil service than men.
Table 4: Gender Distribution
|
Sex |
Frequency |
Percentage |
Cumulative Percentage |
|
Male |
344 |
81.3 |
81.5 |
|
Female |
78 |
18.4 |
100.0 |
|
Total |
422 |
99.8 |
|
|
System |
1 |
.2 |
|
N=423
Figure 2 shows how respondents were divided based on their involvement in various training courses while a trainee at BPATC. Respondents from the Foundation Training Course (58.6%), Special Foundation Training Course Participants (24.8%), Senior Staff Course (7.1%), and Advanced Course on Administration and Development (7.1%) were the most numerous among the training courses (5.4 percent). During the BPATC questionnaire survey, trainees from FTC outnumbered those from other courses. The total number of participants in this questionnaire survey was 319, and it was conducted by 63rd FTC. The remaining courses, such as PPMC, SSC, ACAD, and MATT, had fewer than 30 participants.
Figure 2: Course-wise Respondents Distribution
Principal Component Analysis (PCA):
Participants were asked to assess BPATC as a whole and choose things on a Likert scale as BPATC service users. PCA is used for exploratory research and the creation of repeatable models. As a result, PCA decreased the number of items and identified the factors. To summarize PCA, the KMO result is required, and PCA should be performed using the Kaiser-Meyer-Olkin Measure of Sample test. For PCA, the following KMO result is recommended.
Table 5: KMO Test Results
|
KMO and Bartlett's Test |
||
|
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. |
.932 |
|
|
Bartlett's Test of Sphericity |
Approx. Chi-Square |
5.131E3 |
|
Df |
276 |
|
|
Sig. |
.000 |
|
The Scree Plot is a collection of graphs that depicts the proportion of overall variation in a data set. The eigenvalues of a correlation matrix are plotted in descending order of magnitude. For the factor analysis, factors with an eigenvalue greater than one were selected, resulting in four factors with a single eigenvalue. The four factors curve in the illustration are identical.
Figure 3: Scree Plot for total variance explained
Variance Explained:
Table 6: Variance explained
|
Total Variance Explained |
||||||
|
Component |
Initial Eigenvalues |
Rotation Sums of Squared Loadings |
||||
|
Total |
% of Variance |
Cumulative % |
Total |
% of Variance |
Cumulative % |
|
|
1 |
9.517 |
39.653 |
39.653 |
5.563 |
23.178 |
23.178 |
|
2 |
2.106 |
8.777 |
48.429 |
3.944 |
16.435 |
39.613 |
|
3 |
1.330 |
5.540 |
53.969 |
2.479 |
10.327 |
49.941 |
|
4 |
1.104 |
4.599 |
58.569 |
2.071 |
8.628 |
58.569 |
Extraction Method: Principal Component Analysis
Table 7: Result of PCA with VARIMAX Rotation
|
Training programs component |
Factors |
|||
|
Number of factors |
1 |
2 |
3 |
4 |
|
Items |
Training curriculum |
Training staff relationship |
Trainees Comfortability at BPATC |
Trainees’ Extra curriculum facility |
|
1. Curricula design for participants |
0.780 |
|
|
|
|
2. Update curricula |
0.769 |
|
|
|
|
3.training methods |
0.789 |
|
|
|
|
4. Innovative curricula |
0.804 |
|
|
|
|
5.Learning environment |
0.672 |
|
|
|
|
6.Competent guest resource person |
0.666 |
|
|
|
|
7.Competent in-house resource person |
0.644 |
|
|
|
|
8.Competent course management |
0.571 |
|
|
|
|
11.Participant comfortable stay at BPATC |
|
|
0.790 |
|
|
12.Internet facility |
|
|
0.720 |
|
|
13.competent room boy |
|
|
0.504 |
|
|
14.Dining facility |
|
|
|
0.414 |
|
15.Transport facility |
|
|
|
0.412 |
|
16.Competent games/sport instructor |
|
|
|
0.839 |
|
17.Sufficient games/sport facility |
|
|
|
0.538 |
|
18.Sufficient library facility |
|
|
|
0.531 |
|
20.Ensure participants health care |
|
0.470 |
|
|
|
21.Regular communication with participants |
|
0.501 |
|
|
|
22.BPATC has a clear strategic vision and mission |
|
0.426 |
|
|
|
23.Support staff are cordial |
|
0.664 |
|
|
|
24.Training support staff are disciplined |
|
0.710 |
|
|
Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. a. Rotation converged in 7 iterations.
The rotated component matrix eliminated three items from a total of 24 and retrieved four components with significant loading factors. Factor 1 is concerned with the ‘training curriculum’, factor 2 with the ‘training staff interaction’, factor 3 with ‘comfort at BPATC’, and factor 4 with the ‘additional co-curriculum facility’.
The training curriculum is the first and most essential training course component (PC1). With an Eigenvalue of 9.517, the training program explains about 23.278 variations. ‘Designed training curricula’, ‘updated training course’, ‘appropriate training methods’, ‘innovative training curricula’, ‘learning environment’, ‘appropriate guest resource person’, ‘appropriate in-house resource person’, and ‘appropriate course management team’ all have high significant loading factors. The loading value's significant magnitude ranges from 0.571 to 0.804. The higher the factor loading, the more strongly these elements are linked to this factor.
The second important training factor is (PC2) ‘training staff relationship’. The PC2 has an Eigenvalue of 2.106 and explains 16.435 percent of the overall variation. ‘Discipline support training staff’, ‘cordial support staff’, ‘regular contact with trainees’, ‘strategic vision conveys to trainees’, and ‘ensure health care for trainees’ all have high significant loading factors. The loading value’s significant magnitude ranges from 0.426 to 0.710. The higher the factor loading, the more strongly these elements are linked to this factor.
The factor component (PC3) is connected to the ‘comfortability of the trainees at BPATC.' With an Eigenvalue of 1.330, the PC3 explains 10.327 percent of total variation. There are a lot of essential loading variables, such as ‘residence comfortability’, ‘internet facility’, and ‘adequate room service’. The loading value's significant magnitude ranges from 0.504 to 0.790. The fact that these items have a high factor loading implies that they are significantly linked with this factor.
Descriptive and Correlation Analysis
Regression Model for Hypotheses Testing:
A simple regression model was performed with a dependent variable of Training Organization Performance and four training course-related variables to test Hypotheses (H1-H4). The regression result indicates that there is a positive and substantial association between organizational success and ‘training staff relationship’. At BPATC, other variables have no impact on Training Organization Performance.
Training Organization Performance has a strong association with total training course-related factors at BPATC, according to an analysis of variance (ANOVA). The regression equation had a strong correlation (+.948), and the corrected R-square explained 89.8% of the total variance. This large variation shows that training course-related factors play a significant role in BPATC's Training Organization Performance.
Table 8: Correlation among Dependent and Independent variable
|
Variables |
Mean |
1 |
2 |
3 |
4 |
5 |
|
Organizational effectiveness |
5.651 |
1 |
0.657** |
0.948** |
0.471** |
0.594** |
|
Training curriculum |
5.096 |
0.657** |
1 |
0.680** |
0.383** |
0.518** |
|
Training staff relationship |
5.573 |
0.948** |
0.680** |
1 |
0.506** |
0.627** |
|
Trainees’ Comfortability at BPATC’ |
5.368 |
0.471** |
0.383** |
0.506** |
1 |
0.504** |
|
Trainees’ extra curricula/co-curricular facility |
5.830 |
0.594** |
0.518** |
0.627** |
0.504** |
1 |
**. Correlation is significant at the 0.01 level (2-tailed).
9: Regression Model Summary/ANOVA for training course
|
Model |
R |
R Square |
Adjusted R Square |
Std. Error of the Estimate |
F |
Sig. |
|
1 |
0.948a |
0.899 |
0.898 |
0.33538 |
931.978 |
0.000a |
Predictors: (Constant), FC4, FC3, FC1, FC2. b. Dependent Variable: organizational effectiveness
Table 10: Coefficient and Collinearity Results
|
Model |
Unstandardized Coefficients |
Standardized Coefficients |
t |
Sig. |
Collinearity Statistics |
|||
|
B |
Std. Error |
Beta |
Tolerance |
VIF |
||||
|
1 |
(Constant) |
0.116 |
0.122 |
|
0.953 |
0.341 |
|
|
|
FC1 |
0.022 |
0.021 |
0.022 |
1.046 |
0.296 |
0.523 |
1.913 |
|
|
FC2 |
0.984 |
0.025 |
0.939 |
38.797 |
0.000 |
0.412 |
2.429 |
|
|
FC3 |
-0.012 |
0.017 |
-0.013 |
-0.716 |
0.475 |
0.684 |
1.462 |
|
|
FC4 |
0.001 |
0.027 |
0.001 |
0.030 |
0.976 |
0.546 |
1.833 |
|
A. Dependent Variable: OE. b. * Factor 1 is related to ‘training curriculum’; factor 2 is related to ‘training staff relationship’; factor 3 is related to ‘trainees’ comfortability at BPATC’; and factor 4 is related to ‘extra co-curriculum facility’.
B. Training organizational performance
Table 10 shows that Training Organization Performance has a very positive and significant association with the ‘training staff relationship' variable, accounting for 93.9 percent of the total variation explained. Except for the measure "comfort at BPATC," all factors have a favorable impact on organizational effectiveness, although none of them are statistically significant. This study also includes a co-linearity test to confirm multiple-correlations and variance inflation components. A tolerance of less than 0.2 or 0.1, as well as a VIF (variance inflation factor) of more than 4.0, is considered a possible indication of multi co-linearity. As a consequence, this study's findings revealed that multi-co-linearity was not an issue.
Overall, this study took a quantitative approach to achieving study goals and putting hypotheses to the test. As a consequence, a reliability test was done on the research dependent and independent variables as a measurement of variable items, and the results revealed that the variable items were extremely consistent. After that, the study used Principal Component Analysis (PCA) to decrease the number of items and variables investigated. As a result, PCA has identified four characteristics with a high loading value for the success of training organizations. The following variables have been identified as contributing to BPATC performance (from the perspective of the trainees): ‘training curriculum’, ‘training staff relationship’, ‘trainees’ comfortability at BPATC’, and ‘trainees’ extra-curricula facility’. However, BPATC offers full-time residential training. Not only the training content make trainees more efficient, but some co-curricular activities (such as organized sports, cultural functions, arranging seasonal festivals, souvenir publication, national days activity, and so on) improved leadership quality and capacity development for managing day-to-day workplace activities.
In addition to component analysis, this study used a correlation matrix to discover that variables are substantially related to one another. Furthermore, the regression analysis findings supported hypothesis 2, which is that there is a link between training personnel and organizational success. The rest of the assumptions have little bearing on the training organization's success. However, they are also the most essential component. The model showed that the equation is strongly associated, with an adjusted R-squire of 89.8% of the total variance, implying that training organizational performance is influenced by training curricula, training staff relationships, trainee comfort, and training co-curriculum activities.
CONCLUSION:
The organization is better than previously in the shape of a virtual organization. There is still a need for hierarchical organization. No organization can be considered as such without a clear aim or goal. Human resources (HR) and material resources (MR) are thus the primary concerns for organizational performance to attain those aims or objectives. Furthermore, in order to control such resources, laws, regulations, and work processes are required to obtain products or services. As a result, Training Organization Performance is the notion of accomplishing the organization's goals. Training organizations confront problems as well in the changing global context. Talented HR is required to address the difficulties and make an organization effective. Notably, to provide effective training input, training materials must be well-developed and up to date. Finding updated training curricula through research output is, without a doubt, a requirement.
Furthermore, organizational performance was assessed against all four factors (‘training curriculum’, ‘training staff relationship’, ‘trainees' comfortability at BPATC’, and ‘trainees' extra curricula). Only one of the stated hypotheses is proven to be correct, while the other three variables are shown to be incorrect. The correlation matrix, on the other hand, shows that all variables have strong relationships. All of the factors have high loading values, according to the PCA and VARIMAX rotation tables. The descriptive pattern revealed that the tabular value is less than the high mean value and chi-square computed value. The summary of the regression model was significant (p.01), explaining 89.8% of the total variance. The correlation of the regression is strong (+.948).
MANAGERIAL IMPLICATIONS:
Training Need Analysis (TNA): Bangladesh Public Administration Training Centre is the country's premier public-sector training facility. The training program should be created in accordance with the skills and knowledge required to achieve national goals and objectives. As a result, it is more necessary to detect gaps while designing training programs, methodologies, and material. TNA should be done according to the level of public workers or the training programs that will be held.
Post Training Utilization (TPU): The outputs of training must be transferable to the job. As a result, post-training evaluation is critical to the efficacy of the training. Learners gain skills, knowledge, and attitude (Perloff, 2016). Through training sessions. Training assessment may be determined by using a 360-degree feedback system. Individual work behavior modifications, superior feedback, and subordinate, customer, or colleague feedback are the three types of feedback. As a result, a training company must conduct a post-training impact study or assessment project to determine if the training had a positive and substantial influence on individual performance.
Training Staff Relationship: Well-disciplined training personnel, including support staff, has a substantial influence on training program performance, according to the report. This study's findings show that regular contact with trainees, a friendly connection, and a disciplined training staff are all necessary for a training course to work successfully. BPATC must cultivate friendly and harmonious connections with trainees to satisfy them. As a result, trainee satisfaction can serve as a barometer for the efficiency of a company.
LIMITATION AND RESEARCH DIRECTION:
The sample size was used to make inferences in this research. In terms of training data, the sample size was 423, which is still a small percentage of the total population. As a result, a larger sample size is required to determine trainee satisfaction with BPATC, and training courses provided by BPATC. Future research may focus on leadership and faculty development, both of which have a significant impact on the efficacy of a training institution like BPATC.
ACKNOWLEDGEMENT:
The authors are grateful to the respondents and BPATC for their cooperation in conducting and disseminating this study.
FUNDING AND CONFLICT OF INTEREST:
This study received GoB (Government of Bangladesh) funds for the purpose of conducting and disseminating its findings. There is no potential for a conflict of interest in this research and this is original research report.
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Received on 29.01.2022 Modified on 06.06.2022
Accepted on 14.09.2022 ©AandV Publications All right reserved
Asian Journal of Management. 2022;13(4):269-278.
DOI: 10.52711/2321-5763.2022.00046